{"xsrfToken":"0c4896bf5e91d63267a3e36f82e5854b4741915a_lout","branding":{"id":"1","key":"sd","name":"Your Bourse Support Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#026e9e","headerLinkHoverBGColor":"#026e9e","headerBadgeColor":"#026e9e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2e2f6669-7f99-4234-b888-2dd7d2951bf2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZmZkNzdkOC1kZmU2LTQwOTAtODdmNi1jMzdmZWE2MzdhOTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJlMmY2NjY5LTdmOTktNDIzNC1iODg4LTJkZDdkMjk1MWJmMiI6WyJyZWFkIl19LCJleHAiOjE3NDI5NTA3MDMsIm5iZiI6MTc0Mjk1MDEwM30.bkDrxGcx__XkSQY2fxfjTHIBys8egvkiWQWYM3SK36o&client=1ffd77d8-dfe6-4090-87f6-c37fea637a97&mode=fit","logoId":"2e2f6669-7f99-4234-b888-2dd7d2951bf2","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Your Bourse Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Your Bourse Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#363e4e","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/bdd1444f-1189-4578-be6e-16c417468359/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZmZkNzdkOC1kZmU2LTQwOTAtODdmNi1jMzdmZWE2MzdhOTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJkZDE0NDRmLTExODktNDU3OC1iZTZlLTE2YzQxNzQ2ODM1OSI6WyJyZWFkIl19LCJleHAiOjE3NDI5NTA3MDMsIm5iZiI6MTc0Mjk1MDEwM30.4w0Je9h300OvXtIJ_cgwYfyFSZhyui2FOnRzqAgzZZw&client=1ffd77d8-dfe6-4090-87f6-c37fea637a97&height=300&mode=fit","bannerMediaApiFileId":"bdd1444f-1189-4578-be6e-16c417468359","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"sd","projectId":10001,"serviceDeskId":1,"name":"Your Bourse Support Desk","description":"<p>Welcome! If you're having a trouble with any of Your Bourse products or services, you can raise a Support Desk request here. <br> If you have a business-related inquiry, please send us an email to info@yourbourse.com.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10623,"iconUrl":"https://yourbourse.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10623","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10648,"iconUrl":"https://yourbourse.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10648","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10671,"iconUrl":"https://yourbourse.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10671","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help configuring, or have a technical question? Select this to request assistance.</p>","icon":10701,"iconUrl":"https://yourbourse.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10701","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10666,"iconUrl":"https://yourbourse.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10666","groups":[],"key":""},{"id":"2","name":"Pricing and billing questions","descriptionHtml":"","callToAction":"Pricing and billing questions","introHtml":"<p>Choose this if you have questions about Pricing or billing.</p>","icon":10662,"iconUrl":"https://yourbourse.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10662","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10617,"iconUrl":"https://yourbourse.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10617","groups":[],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10690,"iconUrl":"https://yourbourse.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10690","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,6,8,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1adf4612-f247-3df7-9d22-5538a3d30d9a","appLinkName":"System Confluence","appLinkUrl":"https://yourbourse.atlassian.net/wiki","spaceKey":"UG","spaceName":"User Guides","spaceUrl":"https://yourbourse.atlassian.net/wiki/spaces/UG","isServer":false},"labels":[],"projectKey":"SD","serviceDeskId":1,"kbLinkDomainURLs":["https://yourbourse.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZmZkNzdkOC1kZmU2LTQwOTAtODdmNi1jMzdmZWE2MzdhOTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDI5NTEzMDMsIm5iZiI6MTc0Mjk1MDEwM30.pRw7Zyiidwr_e3VuauEpL0z3FSTG0-zPUUD73Wv5jq0","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"1ffd77d8-dfe6-4090-87f6-c37fea637a97","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":4,"projectId":10001,"form":{"name":"Other questions","descriptionHtml":"","callToAction":"Other questions","intro":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","instructions":"","icon":10466,"iconUrl":"https://yourbourse.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/4","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/4","calendarParams":{"firstDay":0,"date":"2025-03-26T02:48:23+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1adf4612-f247-3df7-9d22-5538a3d30d9a","appLinkName":"System Confluence","appLinkUrl":"https://yourbourse.atlassian.net/wiki","spaceKey":"UG","spaceName":"User Guides","spaceUrl":"https://yourbourse.atlassian.net/wiki/spaces/UG","isServer":false},"labels":[],"projectKey":"SD","serviceDeskId":1,"kbLinkDomainURLs":["https://yourbourse.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZmZkNzdkOC1kZmU2LTQwOTAtODdmNi1jMzdmZWE2MzdhOTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDI5NTEzMDMsIm5iZiI6MTc0Mjk1MDEwM30.pRw7Zyiidwr_e3VuauEpL0z3FSTG0-zPUUD73Wv5jq0","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"1ffd77d8-dfe6-4090-87f6-c37fea637a97","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}